Enhancing Workplace Safety Through the Safe Handling Forklift Program at Jabil Circuit Penang

Workplace safety remains a critical priority for manufacturing companies, especially those operating in environments with heavy machinery and equipment. Forklift operations, while essential for material handling, pose significant risks if not managed properly. Recognizing this, Jabil Circuit Penang partnered with Masma Northern to deliver a comprehensive Safe Handling Forklift Program aimed at improving safety standards and reducing accidents on site. This report outlines the details and outcomes of the training held on 5 and 6 November 2025.

Forklift safety training session held at Jabil, focusing on best practices and operational safety.

Background of the Training Program

Jabil Circuit Penang is a leading electronics manufacturing services provider, where efficient and safe material handling is vital to daily operations. Forklifts are used extensively to move heavy components and finished goods across the factory floor. However, improper use of forklifts can lead to accidents, injuries, and damage to goods.

To address these challenges, Jabil collaborated with Masma Northern, a reputable training provider specializing in industrial safety programs. The Safe Handling Forklift Program was designed as a series of training sessions, each accommodating around 20 participants. This approach ensures personalized attention and hands-on practice for every trainee.

Training Objectives and Structure

The primary goal of the program was to equip forklift operators with the knowledge and skills necessary to operate forklifts safely and efficiently. The training covered:

• Identify the causes and effects of accidents involving forklift

• Identify the hazard and risk related to forklift

• Recognize suitable control measure to reduce forklift hazard and risk

• Implement safe handling of forklift

  
  

The program spanned two full days, held on 5 and 6 November 2025. Each day combined theoretical lessons with practical exercises to reinforce learning. The small group size allowed instructors to provide individual feedback and address specific concerns.

Additionally, the program included sessions on:

• Identifying workplace hazards related to forklift use

• Communicating effectively with co-workers during operations

• Procedures for reporting incidents and near misses

  
  

The day concluded with a practical assessment where each participant demonstrated their ability to operate a forklift safely under supervision.

Impact on Workplace Safety at Jabil Circuit Penang

The Safe Handling Forklift Program has had a positive impact on Jabil Circuit Penang’s safety culture. By training operators in small groups, the program ensured thorough understanding and skill development. Feedback from participants highlighted increased confidence and awareness of safety protocols.

Since the training, Jabil has observed:

• A reduction in forklift-related incidents

• Improved compliance with safety procedures

• Enhanced teamwork and communication among operators

  
  

The collaboration with Masma Northern has laid a strong foundation for continuous safety improvements. Training sessions with Jabil have been taking place since October, and Jabil plans to continue these programs regularly to maintain high safety standards.

Key Takeaways for Other Companies

Companies looking to improve forklift safety can learn from Jabil’s approach:

• Conduct training in small groups to maximize learning and interaction

• Combine theory with practical exercises for hands-on experience

• Focus on hazard identification and communication skills

• Schedule refresher courses to keep safety knowledge current

• Partner with experienced training providers for tailored programs

  
  

Investing in comprehensive forklift training not only protects employees but also reduces downtime and operational costs caused by accidents.